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NYSEG and RGE Remind Customers to Be Safe
- NYSEG and RGE Remind Customers to Be Safe

With scorching heat and oppressive humidity expected to continue for much of the state through the end of the week, NYSEG and RG&E, subsidiaries of Iberdrola USA, today reminded customers to be safe and to use energy wisely. With the hot humid weather continuing, NYSEG and RG&E expect extremely high electricity demand to continue through the week. 

“First and foremost, we want our customers to be safe: avoid the heat as much as possible and stay hydrated,” said Mark S. Lynch, president of NYSEG and RG&E. “We are closely monitoring the weather and the stress on our electricity delivery system, and we are prepared to respond to any issues. While we do not anticipate any problems in meeting our customers power needs, we encourage them to use energy wisely.” 

How to Use Energy Wisely This Summer

  • Keep curtains or blinds closed on hot, sunny days.
  • Close windows and doors during the hottest parts of the day to keep heat out.
  • Use fans instead of air conditioners.
  • When you do use air conditioners, keep the thermostat set at 78 degrees or higher.
  • Turn off air conditioners when you leave home.
  • Turn off unused lights, TVs, computers and other electronic equipment.
  • When weather permits, dry laundry outside instead of using a clothes dryer. 

For more information on using energy wisely, visit  or

Always Be Prepared for Power Interruptions

Summer also means the likelihood of occasional strong thunderstorms that can cause lightning-quick damage to electricity delivery systems. NYSEG and RG&E encourage customers to always be prepared for power interruptions. More information is available in the companies’ Weathering Storm Emergencies information sheet at and

How NYSEG and RG&E Prepare for High Electricity Demand

To get ready for higher summer electricity demand, NYSEG and RG&E accelerate reliability practices including:

  • Vegetation management. (Trees coming into contact with power lines are a leading cause of power interruptions.)
  • Ongoing comprehensive maintenance.
  • Visual and infrared inspections of equipment.
  • Helicopter patrols of key facilities.
  • As warranted, high-tech inspection and testing of substation equipment. 

NYSEG and RG&E Records for Electricity Demand

“Load” is the total electricity demand by all customers at a point in time, and it is a good real-time indicator of how much electricity is being consumed. Peak loads are usually driven by weather and economic conditions. Below are NYSEG’s and RG&E’s summer 2012 peak loads and all-time record peak loads. (Note: A megawatt serves approximately 800 to 1,000 homes.) 

>> NYSEG’s summer 2012 peak load: 3,078 megawatts (mw) on July 17

(NYSEG’s all-time record peak load: 3,346 mw on July 21, 2011)  

>> RG&E’s summer 2012 peak load: 1,678 mw on July 17

(RG&E’s all-time record peak load: 1,752 mw on July 21, 2011)  

About NYSEG, RG&E and Iberdrola USA: NYSEG and RG&E are subsidiaries of Iberdrola USA. NYSEG serves 879,000 electricity customers and 262,000 natural gas customers across more than 40% of upstate New York. RG&E serves 370,000 electricity customers and 306,000 natural gas customers in a nine-county region centered on the City of Rochester. Iberdrola USA, a subsidiary of global energy leader Iberdrola, S.A., is an energy services and delivery company with more than 2.4 million customers in upstate New York and New England. We are a team of dedicated individuals working as one to deliver value to our customers, employees and shareholders. By providing outstanding customer service and exceptional reliability, while holding safety and the environment in high regard, we aspire to be a world-class energy company. For more information, visit, and

Follow Us on Twitter:               @NYSEandG, @RGandE and @IberdrolaUSA - - (585) 340-8661
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